Delivery Information

Delivery Notifications & Tracking

• Can I track my order?
• How will I know when my order is arriving?
• Will I receive a delivery notification?

Delivery Times

• Do you offer next day delivery?
• How long does delivery take?
• What happens if my delivery is delayed?

Receiving Your Delivery

• Can the driver carry products into my property?
• Do I need to be home for delivery?
• I did not receive all items from my order.
• What happens if I miss my delivery?
• What should I do if my order arrives damaged?
• Why was my delivery marked as unsuccessful?

Delivery Changes & Special Requests

• Can I change my delivery address after ordering?
• Can I leave delivery instructions?
• Can I request a specific delivery date?
• Can you change my delivery date?

Delivery Areas

• Can I collect my order instead of having it delivered?
• Do you deliver outside mainland UK?
• Where do you deliver?

Delivery Charges

• How much does delivery cost?
• Is free delivery available?

Large & Heavy Item Deliveries

• Are wall panels delivered safely?
• Do I need to help unload large deliveries?
• Will large orders arrive on pallets?