Returns & Refunds

Exchanges

• Can I exchange an item?
• How do I get a different product instead?

Order Cancellations

• Can I cancel my order after placing it?
• How do I request an order cancellation?
• What happens if my order has already been dispatched?

Reporting Damaged or Incorrect Items

• Is there a time limit to report issues?
• What if I receive the wrong item?
• What should I do if my order arrives damaged?

Refunds

• How long do refunds take?
• How will I receive my refund?
• What happens if my return is rejected?
• Will I be refunded for delivery costs?

Returns Process

• Can I return items in store?
• Do I need approval before returning an item?
• Do I need to package items a certain way for return?
• How do I return an item?
• Who pays for return shipping?

Returns Eligibility

• Can I return made-to-order or special items?
• Can I return my order?
• Do I need a reason to return an item?
• Do I need the original packaging to return an item?
• What items are non-returnable?